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Microsoft Teams Phone in India: Setup, Licensing & Costs

RMRohan Malhotra· Microsoft Licensing Consultant May 8, 2026 6 min read

Teams Phone turns Microsoft Teams into your full business phone system, retiring legacy PBX hardware. For Indian businesses, the setup path matters because Microsoft Calling Plans have limited local availability.

Three ways to get dial tone

  • Direct Routing — connect an Indian SIP trunk provider to Teams (most common here)
  • Operator Connect — a participating carrier links their PSTN to Teams
  • Microsoft Calling Plans — simplest, but check India number availability

What it costs

You need a Teams Phone license per user (included in E5), plus PSTN connectivity via your chosen route. Direct Routing with a local trunk is typically the most cost-effective for Indian call volumes.

We design and deploy Teams Phone with Direct Routing for businesses across India.

RM

Rohan Malhotra

Microsoft Licensing Consultant

Part of the TechWorld Solutions team helping enterprises migrate, modernize, and secure their technology.